FileWave device management in the UAE and GCC
Licences, demonstrations, deployment, administrator training and local support from PRO TECHnology in Dubai, FileWave’s distributor and partner for the Middle East. One FileWave console lets your IT team:
✔️ Manage Macs, Windows PCs, iPhones, iPads, Apple TV, Android phones and tablets, and Chromebooks in a single console
✔️ Report on devices, operating-system and application versions, licences and update status, and see when each device last reported
✔️ Restore changed or deleted files in managed Filesets automatically with Self Healing
✔️ Let staff install IT-approved apps from the self-service Kiosk, without local administrator rights on Mac and Windows
FileWave in the UAE, Saudi Arabia and the GCC
PRO TECHnology in Dubai sells, deploys and supports FileWave, the Swiss unified endpoint management platform, for schools, universities, companies and government entities across the Gulf. PRO TECHnology is FileWave’s distributor and partner for the Middle East and has been an authorised FileWave reseller in the GCC since 2009. FileWave’s own announcement of 1 July 2026 says the expanded partnership “extends sales, deployment, and local support across the Middle East, including Saudi Arabia and the wider Gulf region”; our partnership announcement explains what it covers.
Countries
UAE, Saudi Arabia, Qatar, Kuwait, Oman and Bahrain. Saudi enquiries are handled by PRONEXT, the group’s Saudi operation in Riyadh; Enterprise IT in Saudi Arabia maps NCA and SAMA device rules to FileWave.
Devices
macOS, iOS and iPadOS, tvOS, Windows, Android and ChromeOS in one console. For Apple devices, enrolment runs through Apple Business (formerly Apple Business Manager) or Apple School Manager; Chromebooks enrol through Google Admin.
What we do
Licences and renewals, setup in FileWave’s cloud or on your own server, enrolling devices, turning your first applications into Filesets, a pilot group, administrator training, and support after go-live from our Dubai team, escalated to FileWave when needed.
How to buy
There is no public price list; licences are quoted by device count, hosting and term. Book a demonstration at Showroom 3, Aswar Building, Sheikh Zayed Road, Business Bay, Dubai, or at your offices, or call +971 4 343 5501.
From demo to rollout
A FileWave project with PRO TECHnology follows three steps. First, a demonstration on your own devices, whether Macs, Windows PCs, iPads, Android devices or Chromebooks, at the showroom or at your offices. Next, a pilot: we set up the FileWave server or cloud instance, enrol a small group of devices and package the first applications, so your team can check the results before anything reaches everyone. Then the rollout, with hands-on training for your FileWave administrators and a support contact in Dubai afterwards, with FileWave behind us when an issue needs the manufacturer.
For a quotation, send the number of devices on each operating system, how your Apple devices and Chromebooks are enrolled today, whether FileWave should host the server or you will run it yourselves, and the licence term you want. No prices are published, because every quotation is built around your devices, hosting and term, and covers deployment and training as well as licences. Renewals and additional licences go through the same team.
For a full explanation of how centralised device management works – what MDM and UEM actually mean, which operating systems FileWave covers, and how schools and companies in the region use it – read our guide to FileWave unified endpoint management in the UAE and Middle East.
Meet FileWave
FileWave is developed by FileWave AG in Switzerland, where the company was founded in 1992. From one console, an IT team can enrol devices, apply settings, deploy and update software, and keep an inventory of hardware and installed applications, across macOS, iOS and iPadOS, tvOS, Windows, Android and ChromeOS. Our guide to tracking company devices and installed software explains what that inventory can and cannot show.
Organisations using FileWave
Cross-platform device management
One FileWave console covers macOS, iOS and iPadOS, tvOS, Windows, Android and ChromeOS.
It suits organisations with mixed estates, such as a company with Mac and Windows laptops or a school with iPads and Chromebooks. Apple devices enrol through Apple Business or Apple School Manager, and Chromebooks through the Google Admin console.
Remote content and software distribution
Deploy software, settings and fixes to enrolled computers and mobile devices without visiting them, wherever they are, as long as they can reach your FileWave server. Mac and Windows computers receive software through the FileWave Client; iPhones, iPads and other mobile devices through MDM. Our guide to remote software deployment across company computers covers pilots, staged rollouts and devices that are offline.
Self-healing technology
FileWave checks the files it has deployed. With the Self Healing setting, a managed file that is changed or deleted on the device is put back; Download if Missing replaces only deleted files, and Ignore At Verify leaves a file alone, for files that staff are expected to change. Self Healing restores what FileWave delivered; it does not repair every application fault.
For branch offices, optional Boosters cache Filesets closer to Mac and Windows computers; they do not serve mobile devices. Test them from your own locations during the pilot.
FileWave guides for IT teams in the UAE and GCC
Each guide goes deeper on one part of a FileWave project.
Buying FileWave in the UAE and GCC: common questions
How much does FileWave cost in the UAE?
There is no public price list. FileWave licences are counted per managed device, so the price depends on how many devices you manage on each operating system, whether FileWave hosts the server or you run it on your own, and the licence term. One quotation covers licences, deployment and administrator training, so you see the cost of a working system rather than of licences alone.
Can organisations in Qatar, Kuwait, Oman and Bahrain buy FileWave through PRO TECHnology?
Yes. PRO TECHnology has been an authorised FileWave reseller in the GCC since 2009, and FileWave’s 1 July 2026 announcement covers the Middle East, including Saudi Arabia and the wider Gulf region. Send us your device count per operating system and the country, and we will quote licences, deployment and training. In Saudi Arabia, enquiries are handled by PRONEXT, the group’s Saudi operation in Riyadh.
What do we need in place before a FileWave rollout?
For Apple devices, an Apple Business or Apple School Manager account linked to FileWave, so new Macs, iPads and iPhones registered there enrol themselves the first time they are switched on. For Windows PCs, MDM enrolment handles settings and commands, and the FileWave Client handles software, inventory and other client-based management. For Chromebooks, enrolment stays in the Google Admin console, which continues to decide whether a Chromebook is managed; FileWave does not replace it. We agree these enrolment paths with you before quoting, because they determine how each device joins FileWave.
FileWave في الإمارات والسعودية ودول الخليج
بروتكنولوجي (PRO TECHnology) هي الموزّع والشريك لـ FileWave في الشرق الأوسط، وهي بائع معتمد لتراخيص FileWave في دول مجلس التعاون الخليجي منذ عام 2009. وبحسب إعلان FileWave الصادر في 1 يوليو 2026، تشمل الشراكة الموسّعة المبيعات والتنفيذ والدعم المحلي في الشرق الأوسط، بما فيه السعودية ومنطقة الخليج. ويخدم مكتب المجموعة PRONEXT في الرياض العملاء في السعودية.
نتولى من دبي توريد التراخيص وتجديدها، وإعداد FileWave على السحابة أو على خادم المؤسسة، وتسجيل الأجهزة، وتدريب مسؤولي تقنية المعلومات، والدعم الفني بعد التشغيل. ولا توجد قائمة أسعار منشورة: تُرخَّص FileWave لكل جهاز مُدار، ويُحدَّد عرض السعر حسب عدد الأجهزة وخيار الاستضافة ومدة الترخيص. احجزوا عرضًا توضيحيًا في صالة العرض في الخليج التجاري بدبي أو في مقر مؤسستكم.