# FileWave Distributor and Partner for the Middle East > PRO TECHnology is FileWave's distributor and partner for the Middle East: the 1 July 2026 announcement, sales, deployment, training and local support. **Canonical HTML page:** https://www.protechnology.ae/filewave-partners-with-pro-technology-distributor-middle-east **Source:** PRO TECHnology Co. L.L.C., Dubai, United Arab Emirates --- Enterprise IT · Partnership announcement # FileWave and PRO TECHnology: Distributor and Partner for the Middle East, with Sales, Deployment, Training and Local Support from Dubai and Riyadh Announced 1 July 2026 · Updated 24 September 2026 · PRO TECHnology Newsroom, Dubai On 1 July 2026 FileWave announced an expanded partnership with PRO TECHnology covering sales, deployment and local support across the Middle East, including Saudi Arabia and the wider Gulf. Here is what it means for an IT team that has to manage Macs, iPads, Windows PCs, Android devices and Chromebooks from one console. FileWave, the Swiss-headquartered maker of unified endpoint management (UEM), mobile device management (MDM) and IT asset management software, published the news on its own site under the title *PRO TECHnology and FileWave Expand Unified Endpoint Management Across the Middle East, Including Saudi Arabia*. PRO TECHnology has been an authorised FileWave reseller in the GCC since 2009; the 2026 agreement extends the relationship to the wider Middle East and writes local deployment and support into it. In PRO TECHnology's own words, it is FileWave's distributor and partner for the Middle East: the company that sells the licences, installs and configures the platform, trains the administrators and supports them afterwards, from Dubai, and through PRONEXT in Riyadh for Saudi Arabia. - **Announced** 1 July 2026, on FileWave's own site - **Relationship** Authorised FileWave reseller in the GCC since 2009; distributor and partner for the Middle East - **Covers** Sales, deployment and local support (FileWave's wording) - **Territory** UAE, Saudi Arabia and the wider Gulf - **Saudi Arabia** Served through PRONEXT, PRO TECHnology's company in Riyadh - **FileWave** Swiss-headquartered, founded 1992; UEM, MDM and IT asset management - **Devices** macOS, iOS and iPadOS, tvOS, Windows, Android and ChromeOS from one console FileWave’s own illustration of unified endpoint management: laptops, tablets and phones on every major operating system, managed from a single console. Image: FileWave. ## Key takeaways - FileWave announced on 1 July 2026 that its expanded partnership with PRO TECHnology extends sales, deployment and local support across the Middle East, including Saudi Arabia and the wider Gulf region. - PRO TECHnology is FileWave's distributor and partner for the Middle East. The relationship began in 2009, when PRO TECHnology was appointed an authorised FileWave reseller in the GCC. - For a customer the partnership means one local contact for the whole deployment: licences, cloud or on-premise setup, device enrolment, the first software rollout, administrator training and ongoing support. - Saudi Arabian organisations are served through PRONEXT, the group's company in Riyadh, with the same FileWave platform and the same team behind it. - FileWave manages macOS, iOS and iPadOS, tvOS, Windows, Android and ChromeOS devices from one console: software deployment, patch management, device inventory, configuration and compliance monitoring. - Schools, universities, companies with mixed Mac and Windows estates, government entities and healthcare providers are the organisations FileWave itself names as its users, and all of them can now be supported locally. ## What FileWave announced The announcement, dated 1 July 2026 and filed under FileWave’s company updates, describes PRO TECHnology Middle East as “a leading technology solutions provider serving the region since 1998” and says the expanded partnership “extends sales, deployment, and local support across the Middle East, including Saudi Arabia and the wider Gulf region”. It adds that through the partnership PRO TECHnology gives customers throughout the Middle East access to a platform “designed to manage, secure, deploy, monitor, and maintain devices across multiple operating systems from a single interface”. Jamal H. Maraqa, PRO TECHnology’s founder and chief executive, is quoted: “FileWave provides a flexible and proven platform that enables IT teams to manage their entire endpoint ecosystem from a single solution. Through our expanded partnership, we continue to support organizations across the Middle East in modernizing device management and simplifying IT operations.” Nikola Gander, co-CEO of FileWave, said: “The Middle East, and Saudi Arabia in particular, is one of the fastest-moving markets for cross-platform device management. Expanding our partnership with PRO TECHnology means organizations across the region gain enterprise-grade endpoint management backed by people who understand their environment and can support them locally.” The full text is on FileWave’s site; the link is in the sources at the end of this page. The two quotations above are reproduced as published. ## Distributor and partner: what PRO TECHnology does for a FileWave customer FileWave writes the software; PRO TECHnology is the company a Middle East customer deals with. In practice that means: - **Advice and sizing.** Which devices, how many, which enrolment path (Apple School Manager, Apple Business, Windows enrolment, Google Admin for Chromebooks), FileWave hosted in the cloud or on an on-premise server, and the licence count that follows from those choices. - **Licences.** FileWave licences are bought through PRO TECHnology, and renewals and additional device licences go through the same contact. - **Deployment.** Server or cloud tenant setup, enrolment of the first devices, packaging the first applications as FileWave Filesets, and a pilot group before the wider rollout. - **Training.** Hands-on sessions for the administrators who will run the console, on the organisation’s own devices, so the team is independent from the first week. - **Local support.** A technical team in Dubai for questions, changes and problems after go-live, with escalation to FileWave when the manufacturer is needed. - **Saudi Arabia.** The same service delivered through PRONEXT in Riyadh, the group’s Saudi company. The words distributor and partner are PRO TECHnology’s own description of that role. FileWave’s announcement names the three things a customer feels most, sales, deployment and local support, and the territory they now cover. ## A relationship since 2009, and what changed in 2026 PRO TECHnology’s [company history](https://www.protechnology.ae/about-us) records 2009 as the year it was appointed an authorised FileWave reseller in the GCC, alongside its device-management practice for Apple estates. In the years since, FileWave has been the platform behind PRO TECHnology’s school and enterprise deployments of Macs and iPads in the UAE, and later of Windows and Chromebook fleets managed from the same console. The 2026 announcement changes two things. The territory is now the Middle East as a whole, with Saudi Arabia named explicitly and served through PRONEXT in Riyadh, and deployment and local support are written into the partnership rather than left to the customer. For an IT manager that is the difference between buying a licence key and buying a working system with someone accountable for it nearby. ## Who FileWave is, in one paragraph FileWave is headquartered in Switzerland and was founded in 1992; its announcement describes more than three decades of cross-platform device management. The platform combines endpoint management, software deployment, patch management, device inventory, configuration management and compliance monitoring, and it manages macOS, iOS and iPadOS, tvOS, Windows, Android and ChromeOS devices from one console, hosted by FileWave or installed on the customer’s own server. For the difference between MDM and UEM, and what the platform does day to day, read our [guide to FileWave unified endpoint management in the UAE](https://www.protechnology.ae/filewave-unified-endpoint-management-mdm-uae); for the rollout and inventory workflows, our guides to [remote software deployment](https://www.protechnology.ae/remote-software-deployment-uae-gcc) and [IT asset inventory](https://www.protechnology.ae/it-asset-inventory-device-software-uae-gcc). One console for every platform in the estate. Image: FileWave. ## Who the partnership is for FileWave names businesses, educational institutions, government entities, healthcare providers and enterprise organisations as the users of its platform. In the region, the enquiries PRO TECHnology receives fall into a few recognisable situations: - A school or university with iPad and MacBook fleets in Apple School Manager, Chromebooks in Google Admin, and a small IT team that needs zero-touch enrolment and a way to push the term’s apps and settings without touching each device. - A company whose staff use both Macs and Windows laptops, where the IT team wants one inventory, one software rollout process and one place to see which machines are missing updates. - A government entity or a healthcare provider that must show, for an audit, which devices exist, what runs on them and that policies are applied, and that may prefer an on-premise server for that reason. - A group with offices in the UAE and Saudi Arabia that wants one platform and one support contact on both sides of the border. In each case the first step is the same: a demonstration against the organisation’s own devices, then a pilot group, then the rollout. PRO TECHnology runs all three. ## How to buy FileWave in the UAE and Saudi Arabia FileWave is licensed per managed device and is available either hosted by FileWave or installed on premises. PRO TECHnology quotes the licences, the deployment work and the training as one proposal, with the enrolment path and the hosting option agreed first so that the count is right. Request a [demonstration](https://www.protechnology.ae/book-a-demo) at the Business Bay showroom in Dubai or on your own site, or ask the Enterprise IT team for a quotation through the [FileWave page](https://www.protechnology.ae/filewave); Saudi Arabian organisations reach PRONEXT in Riyadh through the same channels. No prices are published on this page: FileWave licensing is quoted per organisation, by device count, hosting choice and term. ## Frequently asked questions **Is PRO TECHnology FileWave's distributor for the Middle East?** Yes. PRO TECHnology is FileWave's distributor and partner for the Middle East: an authorised FileWave reseller in the GCC since 2009 and, since FileWave's announcement of 1 July 2026, the partner for sales, deployment and local support across the Middle East, including Saudi Arabia and the wider Gulf. **What did FileWave announce on 1 July 2026?** An expanded partnership with PRO TECHnology. In FileWave’s words it “extends sales, deployment, and local support across the Middle East, including Saudi Arabia and the wider Gulf region”, giving customers access to a platform that manages, secures, deploys, monitors and maintains devices across multiple operating systems from a single interface. **Does the FileWave partnership cover Saudi Arabia?** Yes. Saudi Arabia is named in FileWave’s announcement, and Saudi organisations are served through PRONEXT, PRO TECHnology’s company in Riyadh, with the same platform, the same deployment approach and the same technical team behind it. **What does local support for FileWave include in practice?** A technical team in Dubai, and PRONEXT in Riyadh, for questions, configuration changes and problems after go-live, with escalation to FileWave when the manufacturer is needed. It sits alongside the deployment work and the administrator training, so the people who set the system up are the people who support it. **Do you install and configure FileWave, or only sell the licences?** Both. PRO TECHnology sells the licences and carries out the deployment: cloud tenant or on-premise server setup, enrolment of the first devices through Apple School Manager, Apple Business, Windows enrolment or Google Admin, packaging the first applications as Filesets, and a pilot group before the wider rollout. **Do you train our IT team on FileWave?** Yes. Administrator training is part of the deployment, delivered hands-on against the organisation’s own devices and the policies it actually uses, so the team can run the console without depending on us for everyday tasks. **Can we run FileWave in the cloud or on our own server?** Either. FileWave is available hosted by FileWave or installed on an on-premise server, and PRO TECHnology deploys both. Organisations with data-residency or audit requirements often choose on premises; smaller IT teams usually choose the hosted option. **Which devices can one FileWave console manage?** macOS, iOS and iPadOS, tvOS, Windows, Android and ChromeOS devices, from a single console. Apple devices enrol through Apple School Manager or Apple Business, Windows devices through the FileWave client and MDM enrolment, and Chromebooks through Google Admin. **Do you work with schools as well as companies?** Yes. Schools and universities were the first FileWave customers PRO TECHnology deployed in the UAE, typically iPad and MacBook fleets managed through Apple School Manager, and the same team deploys FileWave for companies, government entities and healthcare providers with mixed Mac and Windows estates. **How do we get a FileWave demonstration or a quotation?** Book a demonstration at the Business Bay showroom in Dubai or on your own site, or ask the Enterprise IT team for a quotation. Tell us the number and type of devices and whether you prefer cloud or on-premise hosting; the licences, deployment and training come back as one proposal. **Does licence renewal also go through PRO TECHnology?** Yes. Renewals, additional device licences and support arrangements go through the same local contact, so one company is accountable for the whole life of the deployment. **How long has PRO TECHnology worked with FileWave?** Since 2009, when PRO TECHnology was appointed an authorised FileWave reseller in the GCC, as recorded in its company history. The 2026 announcement extended the relationship to the wider Middle East, including Saudi Arabia. **Where is FileWave’s own announcement published?** On FileWave’s website, dated 1 July 2026, under the title “PRO TECHnology and FileWave Expand Unified Endpoint Management Across the Middle East, Including Saudi Arabia”. The link is in the sources at the end of this page. ## FileWave و PRO TECHnology: الموزّع والشريك في الشرق الأوسط في 1 يوليو 2026 أعلنت شركة FileWave السويسرية، المتخصصة في الإدارة الموحّدة للأجهزة الطرفية (UEM) وإدارة الأجهزة المحمولة (MDM)، عن توسيع شراكتها مع PRO TECHnology لتشمل المبيعات والتنفيذ والدعم المحلي في أنحاء الشرق الأوسط، بما في ذلك المملكة العربية السعودية ومنطقة الخليج. PRO TECHnology هي الموزّع والشريك لـ FileWave في الشرق الأوسط، وهي وكيل معتمد لـ FileWave في دول الخليج منذ عام 2009. تقدّم الشركة التراخيص، وتركيب المنصة وتهيئتها سواء على السحابة أو على خادم محلي، وتسجيل الأجهزة، والتدريب لمسؤولي تقنية المعلومات، والدعم الفني بعد التشغيل من دبي، ومن خلال PRONEXT في الرياض لعملاء السعودية. تدير FileWave أجهزة macOS و iOS و iPadOS و tvOS و Windows و Android و ChromeOS من وحدة تحكم واحدة، وتغطي نشر البرامج وإدارة التحديثات وجرد الأجهزة وإعداد السياسات ومراقبة الامتثال، وهي مناسبة للمدارس والجامعات والشركات والجهات الحكومية ومقدّمي الرعاية الصحية. لطلب عرض توضيحي على أجهزتكم أو عرض سعر يشمل التراخيص والتنفيذ والتدريب، تواصلوا مع فريق تقنية المعلومات المؤسسية في دبي، أو مع PRONEXT في الرياض. ## Sources The announcement text and both quotations are reproduced from FileWave's own site; the 2009 appointment is from PRO TECHnology's company history; platform capabilities and device coverage are from FileWave's announcement and documentation, and Apple enrolment terms from Apple's deployment guide. - [FileWave: PRO TECHnology and FileWave expand unified endpoint management across the Middle East, including Saudi Arabia (1 July 2026)](https://www.filewave.com/blog/pro-technology-and-filewave-expand-unified-endpoint-management-across-the-middle-east-including-saudi-arabia) - [PRO TECHnology: company history, 2009 appointment as authorised FileWave reseller in the GCC](https://www.protechnology.ae/about-us) - [FileWave: unified endpoint management platform](https://www.filewave.com/) - [FileWave knowledge base: how FileWave works (evaluation guide)](https://kb.filewave.com/books/evaluation-guide/page/how-does-filewave-work) - [Apple: introduction to device management (Apple Platform Deployment)](https://support.apple.com/guide/deployment/intro-to-device-management-depc0aadd3fe/web) ## Talk to the team that has deployed FileWave in the region since 2009 Tell us how many devices you have, which operating systems they run, and whether you prefer cloud or on-premise hosting. We will show FileWave against your own devices, size the licences and quote the deployment and training as one proposal. [Book a demonstration](https://www.protechnology.ae/book-a-demo)[Talk to the Enterprise IT team](https://www.protechnology.ae/contact-us)[FileWave licences and quotations](https://www.protechnology.ae/filewave)[Back to the Newsroom](https://www.protechnology.ae/newsroom)[FileWave’s own site](https://www.filewave.com/) WhatsApp us